Sandra Hanna 
 
2024-05-13
 
 
  
I was at our place in Sicamous when my Lexus was due for a service.  I booked the appointment at Salmon Arm Toyota.  The person I booked with on the phone was great, friendly and funny.  When I arrived at the dealership, both people were busy, but acknowledged me when I arrived.  The service was done in a reasonable amount of time and they washed it for me.  I was extremely happy with the service.
Very professional, friendly and easy to talk to.
  
 
  
 
 
  
 
 Mark Newman 
 
2024-05-11
 
 
  
My wife took her 4runner in because brakes were making a horrible noise which started immediately after getting tires installed at another shop. Salmon Arm Toyota got us in last min to take a look and found the problem right away. They fixed it at a cheap cost and even cleaned her vehicle. Extremely happy and will be dealing only with them in the future!
  
 
  
 
 
  
 
 jacquie auriat 
 
2024-04-27
 
 
  
Helpful, accommodating, organized! Moved my warranty and service work here from Kamloops Sun Country even though I bought my vehicle there.  Hilltop has great service!
  
 
  
 
 
  
 
 Annette & Richard Cervo 
 
2024-04-26
 
 
  
April 25th i got charged $17 for a touch up on the door that toyota did ?
Thats your customer service ?
You ding the door.
Customer pays.
Still like Toyota, just not so much the dealerships policy
  
 
  
 
 
  
 
 Zac Hartmann 
 
2024-03-22
 
 
  
First experience buying a vehicle from a dealership and my wife and I were very pleased with the customer service and transparency. There were no hidden fees that you find out about later. We dealt with Robert MacDermott (Sales) and Sharla Ross (Finance) and they took care of us and answered all our questions with no pressure. They even sent us off with a full gas tank. We are very pleased so far with our Toyota RAV 4!
  
 
  
 
 
  
 
 Tracy Kelly 
 
2024-03-04
 
 
  
Great service!
  
 
  
 
 
  
 
 pawel matonog 
 
2024-03-01
 
 
  
Purchased a vehicle with Dan Doran at Salmon Arm.  5 Stars to the whole team (Jennifer, Sharla, and Troy) at Salmon Arm Toyota.

I had the pleasure of one of the easiest transactions for a vehicle purchase.  Travelled twice from Kelowna to see them, as my local dealerships didn't have in-stock what we needed.

Easy to negotiate with, fair value on trade-in AND purchase price, no pushy sales, no bait and switch, no last minute changes, just an old school, small-town-feeling transaction.   Like buying from your neighbour.

Don't change.  Will return when it's time for another Toyota.
  
 
  
 
 
  
 
 Corrie McDougall 
 
2024-02-13
 
 
  
My husband and I popped in to look at a F250 that was on the lot, while we were looking at the truck Robert came out and told us the history of the truck, he was very friendly but didn't pressure us at all. We came back the next day and purchased the truck and Sharla offered us a warranty, again with no pressure. The called for mobile insurance and Robert had ensured our new to us truck was washed, gassed up and he even went out and put our plates on for us. This is the first time we have not been pressured on a car lot it was a pleasant experience. I would highly recommend Hilltop Toyota.
Thanks Robert and Sharla.
  
 
  
 
 
  
 
 Karen Tyrrell 
 
2024-01-11
 
 
  
Always treated with kindness and respect at the Service department.  Dave is amazing in service and I love that they take the time to explain anything you ask.
  
 
  
 
 
 
 
 
 
 Google rating score: 4.7 of 5, based on 237 reviews